Live Chat

It can be very tempting to only provide an email or contact form for visitors to reach you if they have questions. However, in this day and age of instant communication, they want an answer right this second.

Can your customers ask questions 24/7? Visitors who engage with a live chat, especially, expect a quick response.

I found these statistics:

Add a Live Chat if it doesn’t already have one! What has been your experience with having (or not) a Live Chat on your site? Let me know in a comment below!

 


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